Terms and Conditions of Novashop

Last Updated: 09/04/2025

1. Introduction

Welcome to https://www.novabusyboard.com.au ("Website"). These terms and conditions ("Terms") govern the use of our Website and the purchase of products ("Products") through it. By accessing and using this Website, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Website.

2. Definitions

"We", "us", "our" refers to NovaShop and CREA Web Identity, operators of the Website https://www.novabusyboard.com.au.
"You", "your", "User", "Customer" refers to the person who accesses or uses the Website and/or purchases the Products.
"Website" refers to https://www.novabusyboard.com.au.
"Products" refers to the busy boards and other items available for purchase on the Website.
"Shopify" refers to the third-party e-commerce platform used for processing orders and managing products.
"Shopify Payments" refers to the payment processing service provided by Shopify.
"PayPal" refers to the online payment service provided by PayPal (Europe) S.à r.l. et Cie, S.C.A.

3. Use of the Website

You may use our Website only for lawful purposes and in accordance with these Terms.
You must not use the Website in any way that may damage, disable, overload, or impair the Website, or interfere with the use and enjoyment of the Website by others.
We may require the creation of an account to access certain features of the Website. You are responsible for maintaining the confidentiality of your login credentials and all activities that occur under your account.

4. Product Information

We are committed to providing accurate product descriptions on our Website. However, we do not guarantee that the descriptions, images, or other information regarding Products are completely accurate, reliable, up-to-date, or free from errors.
The colors of Products displayed on the Website may vary depending on your monitor and device settings. We cannot guarantee that the color shown on your screen accurately reflects the actual color of the Product.
We reserve the right to modify the specifications, prices, and availability of Products at any time without prior notice.

5. Ordering and Payment

Our Website is integrated with Shopify for processing orders and managing products. When you place an order through our Website, your order details will be transmitted to Shopify for processing.
All orders are subject to our acceptance. We reserve the right to refuse or cancel any order for any reason, including but not limited to pricing errors, product availability, or suspected fraudulent activity.
Prices for Products are listed on our Website in [AUD Dollars] and include VAT (if applicable), unless otherwise stated. Shipping costs will be added to the total order amount and displayed at checkout.
We accept payments via PayPal and Shopify Payments. By placing an order, you authorize the charge of the total order amount to your chosen payment method.
When using Shopify Payments, you agree to the terms and conditions and privacy policy of Shopify Payments. When using PayPal, you agree to PayPal’s terms and conditions of use.
Payment processing will be conducted via the secure Shopify Payments or PayPal platform. We do not store your complete credit card details on our servers.

6. Shipping

We strive to ship Products within a reasonable timeframe after order acceptance. However, delivery times are estimates and not guaranteed.
Ownership and risk of loss for Products pass to the Customer upon delivery to the courier.

7. Returns and Refunds

Our return and refund policy is described on our Returns and Refunds page on the Website. Please refer to this page for detailed information on the return procedure and conditions for obtaining a refund.
Returns and refunds are subject to the conditions outlined in our Returns and Refunds policy and Australian consumer protection laws.

8. Intellectual Property

All content on the Website, including but not limited to text, graphics, logos, images, videos, audio clips, data, and software, is owned by us.
Trademarks, logos, and trade names displayed on the Website are either registered or unregistered trademarks owned by us or third parties.

9. Limitation of Liability

To the maximum extent permitted by law, we will not be liable for any indirect, incidental, special, consequential, or punitive damages (including but not limited to loss of profits, data, usage, goodwill, or other intangible losses) arising from or in connection with your use of the Website, purchasing, or using the Products.
Our total liability to you for any claim arising from or related to these Terms or the use of the Website or purchase of Products will not exceed the total amount paid by you for the Products in question.

10. Force Majeure

We will not be liable for any delay or failure to perform our obligations under these Terms due to events beyond our reasonable control, including but not limited to fires, floods, storms, strikes, blackouts, wars, terrorist acts, riots, civil disturbances, natural disasters, and acts of government authorities.

11. Entire Agreement

These Terms constitute the entire agreement between you and us regarding the subject matter hereof and supersede all prior or contemporaneous agreements and understandings, both oral and written.

12. Severability

If any provision of these Terms is deemed invalid or unenforceable by a court of competent jurisdiction, such provision will be enforced to the maximum extent possible, and the remaining provisions of these Terms will remain in full force and effect.

13. Changes to the Terms

We reserve the right to modify these Terms at any time by posting the updated Terms on our Website. It is your responsibility to review these Terms periodically. Your continued use of the Website after such changes will constitute your acceptance of those changes.

14. Contact Information

If you have any questions or concerns regarding these Terms, please contact us at: novashop.montessori@gmail.com